• Are you interested in supporting older Australians to participate in community life and feel socially included?
• Full Time, fixed position 2 years – Team Leader, Social Wellness Centre in Penrith
• Part of a committed and vibrant team
As a Christian organisation, with a heritage of service spanning 160 years, we serve older people and those who are vulnerable or marginalised by providing a range of accommodation, care and community services.
To find out more please visit: http://www.anglicare.org.au
About the Role:
Reporting to the Program Manager, the Team Leader will play a key role to deliver an excellent customer experience for our clients and their carers in our community based social group and centre-based programs. You will have great leadership skills and be confident in coordinating safe, quality person-centred support for older people while achieving excellent outcomes that align with the Organisation’s Values, Vision and Mission.
The Team Leader will lead a team of dedicated lifestyle workers to achieve the best outcomes for our clients in a social group and centre-based setting in Penrith. Our programs are designed to assist frail older people to participate in community life and feel socially included through structured, group-based activities that develop, maintain and support independent living, and social interaction.
Key responsibilities include (not limited to):
- To lead the team to deliver excellent customer service and client / carer satisfaction, aligned with Anglicare’s Vision, Mission and Values.
- To ensure the staff perform effectively and cohesively by creating a culture that is consistent with the organisations values.
- To ensure the Centre operates within the safety standards and funding requirements.
- To ensure the programs within the centre are optimised to operate effectively and efficiently to deliver quality care.
- To coordinate and oversee the daily activities of the services, including rostering staff and arranging client transport.
- Build and promote the services to the wider community.
Skills knowledge and experience:
- Diploma of Leisure and Health/Community Services/Aged Care or relevant equivalent qualification.
- Previous experience in the care sector, and experience in undertaking comprehensive assessments.
- Previous experience in leading and coaching a team.
- Previous experience in delivering exceptional customer service.
- Advanced computer skills.
- Current driver’s licence and vehicle.
- Must be willing to travel.
For further information about this opportunity, please email our recruitment team at jobs@anglicare.org.au
Aboriginal and Torres Strait Islander candidates are encouraged to apply.
Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened.
Applicants are encouraged to apply as soon as possible as applications may close prior to the closing date.
